Where to find mental health support and advice at university

Lots of students are affected by mental health issues whilst at university. If you are struggling please remember you are not alone. There is lots of support out there and many people or organisations who can help you. This could be friends and family, your GP, your university or mental health charities.

University Mental Health Services

Almost every university has a mental health support service (or something similar) offering advice and support to students. They will also have a counselling service available with trained counsellors who can listen to you and offer advice.

Have a look at your university website or student handbook to see what services are available and how to access them.

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Personal Tutor

Students will have a personal tutor (sometimes called an ‘academic advisor’) who is a member of the academic staff. Their role is to support you during your studies, offer advice and support and help you whilst planning for your future.

Your personal tutor will be able to direct you to the right support service and ensure you continue to be supported throughout your studies.

Student Union

The student’s union is not just for chilling out during your free time. Student’s unions have a student advice service where students can access free and confidential advice about a range of topics including careers, finance, accommodation, exams and mental health.

The student services team will have lots of advice available online and on campus. They will also have advisors available if you would like to chat with someone.

Your GP

If you are suffering from mental health problems you should book an appointment to see your GP. They’ll be able to support you and help you find resources or services that could help you. During your appointment, your GP will likely ask you about your symptoms and how you’ve been feeling. It may be helpful to write down your symptoms beforehand or take a friend/family member along with you.

Your GP may prescribe you medication, refer you for counselling or another form of therapy or refer you to a support service where you can receive help and advice. They will also be able to recommend some self-help techniques that you can try yourself.

Friends and Family

Your family and friends can be huge sources of help and support. Talking to someone you love and trust about your feelings can help you find the right support. They can also support you by going with you if you decide to visit your GP, discussing options with you and offering encouragement.

Mental Health Charities and Helplines

There are lots of mental health charities that can offer advice, support or even someone to talk to. Many charities have helplines, live chat or text message services where you can speak to a trained volunteer or counsellor.

Samaritans have a 24/7 helpline 116 123 you can contact for mental health support and advice. You can also communicate with them using email if you would prefer to write down your feelings.

SHOUT is a free and confidential text message service that is available 24/7 by texting ‘Shout’ to 85258

Student Minds is a UK mental health charity for students

If you need urgent medical help please dial 999, 111 (the NHS non-emergency number) or visit your local Accident & Emergency department.