How to give good customer service
1For those who work in retail, hospitality or other customer facing roles, you’ll understand the importance of giving good customer service. Not only is this important...
Employment
Disciplinary Matters at Work
0I hope that none of this will ever apply to you however, there may be times when some of you may face disciplinary issues at work....
Your Rights at Work
0Many young people are employed in part time work when they are at school or further/higher education which is great. Part time work allows you to...
Job interview what ifs and their answers
1Job interviews can be pretty nerve-wracking and it’s ok to feel anxious. As well as thinking about how you will answer the questions and impress the...
Can social media impact your future employment? Yes, it can!
1On average there are 3.7 billion social media users in the world. That is just under half of the world’s population. Social media has brought numerous...
Job interview questions and how to answer them
3An important part of any interview is asking questions. Whilst some interview questions will be very job-specific, there are some questions that can be asked at...
How to write a cover letter
2Some employers may ask you to send a cover letter alongside your CV. This is a formal letter explaining that you are interested in applying for...
Icebreakers at job interviews
0When attending a job interview, especially a group interview or an assessment centre, it is likely that the first activity will be an icebreaker. As the...
Job References
2A job reference is when someone vouches for your skills, experience, qualifications and abilities to a potential employer. Years ago you would need to ask this...